Frequently Asked Questions (FAQ)
We provide a wide range of wood products including briquettes, firewood, lumbers, pellets, round logs, wood chips, charcoal, and pallets.
Orders can be placed via email at info@nrcholzgmbh.de or WhatsApp/Call at +49 176 35558536.
Yes, we provide delivery services across Germany and select European countries. For shipping inquiries, please contact our support team.
Delivery times vary depending on the product and location. Typically, orders are processed and shipped within 3–7 business days.
Once your order is shipped, you will receive a tracking number or shipment details from our support team.
Yes, we accept returns for eligible products within 7 days of delivery. Please refer to our Refund Policy for details.
Absolutely. All our products are sourced responsibly from sustainable forests and processed with environmental care.
You can reach us via email: info@nrcholzgmbh.de or WhatsApp/Call: +49 176 35558536. Our team is always ready to assist you.
Yes, NRC Holz GmbH caters to both individual and bulk orders. For large quantity purchases or special requirements, please contact our sales team to discuss pricing and delivery options.
Depending on the product, we offer customization options for size, packaging, or processing. Please contact us with your specific requirements, and we will do our best to accommodate your needs.
